Hi Anna,
I hope you are well.
I'm writing because I wanted to ask about the package I ordered last week.
I made the purchase on your website because I really liked the beauty items in the new collection.
Your site said I would receive a discount, which was a nice surprise.
However, I still have not received my order, and I needed the items for this weekend.
Could you please check the delivery status for me?
If there is any problem, just let me know if you need more information.
Thank you for your help.
I am looking forward to enjoying the beauty products soon!
Best wishes,
Elaine